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Our 50ml and 100ml bottles now include a blind plug to help prevent leaks during shipping. To use:
You can pierce the centre of the plug with a pin, biro, or similar tool to use it as a dropper.
Alternatively, remove the stopper, pour out the amount needed, and then replace the plug to minimise spillage.
No. None of our fragrance oils contain parabens.
Yes, all of our fragrance oils are 100% vegan. They contain no animal-derived ingredients and are suitable for vegan use.
Absolutely not. We love animals and never test any of our products on animals—ever.
Yes! Our fragrance oils can be used in both electric diffusers and traditional oil burners:
For electric diffusers, simply add a few drops of your chosen fragrance oil to the water. Adjust the number of drops to suit your scent strength preference.
For oil burners, you can either:
Mix the fragrance oil 50/50 with dipropylene glycol (DPG), or
Add a few drops directly to water in the well of the burner.
Not necessarily. Fragrance oils are designed to perform within finished products, and the scent can change once added to wax, soap, or other bases. The out-of-bottle smell may differ from how the fragrance performs during and after use in your formulation.
No. Our fragrance oils are highly concentrated and should never be applied directly to the skin. They must first be diluted in a suitable carrier oil (like olive, jojoba, or sunflower oil) or incorporated into a product base such as soap, lotion, shower gel, body spray, or perfume base.
Please do not apply undiluted fragrance oils directly to your skin.
For best results, store fragrance oils out of direct sunlight, in a cool, dark place—such as a cupboard or cabinet. This helps preserve the oil’s quality and extends its shelf life.
When stored correctly—in a cool, dry place, out of direct sunlight, and with the cap tightly sealed—our fragrance oils have an approximate shelf life of 24 months from the date of purchase.
Yes, all of our fragrance oils are suitable for use in Augeo diffuser base.
To determine the correct usage level, please refer to the IFRA Category 12 limit on the fragrance’s IFRA certificate.
You can find all regulatory documents, including IFRA sheets, on our Regulatory Documentation page.
Some fragrance oils—especially those with high vanillin content—can crystallise or appear sludgy in colder temperatures. This is completely normal and does not affect the quality of the oil.
To fix this, heat a pan of water, remove it from the heat, and place the bottle (tightly sealed) into the warm water. The vanillin will melt and the oil will return to its original liquid form.
Your oil hasn’t been compromised—it was just cold!
Yes! If you’re placing a smaller order under £30 and want to avoid shipping costs, you can shop through our other online platforms where free shipping may be available:
We strive to process and dispatch all orders as quickly as possible. Our standard turnaround time is 1–3 business days.
Please note that dispatch times may be slightly longer during sales events or holiday periods.
If any items in your order are out of stock, this may also delay shipping. In such cases, we will contact you via email.
10ml and 50ml bottles are sent in glass containers for a premium sampling experience and ease of use.
Larger sizes (100ml and above) are supplied in HDPE plastic bottles to reduce the risk of breakage during transit and to lower shipping costs—savings we pass on to you.
Due to health and safety regulations, and to protect the integrity of our products, fragrance oils are non-returnable, non-refundable, and non-exchangeable.
We strongly recommend purchasing sample sizes first to ensure you and your customers are happy with the scent and that it performs well in your chosen application.
Please note: Fragrance oils are best evaluated in a finished product, not just from the bottle.
Any damage or incorrect items must be reported within 24 hours of receiving your order. Please take photographs of any damage or missing items, as these will be required for us to resolve the issue. Do not dispose of the packaging until the photos have been submitted. If the parcel appears heavily damaged on arrival, we recommend refusing delivery.
No, we welcome orders of all sizes. However, UK orders over £30 qualify for free shipping.
Batch Numbers can be found on your bottles label.
All fragrance oils have a use by date of 24 months from the date you ordered them.
You can find all Safety Data Sheets (SDS), Allergen Declarations, and IFRA Statements for our fragrance oils on our Regulatory Documentation page.
Unfortunately, we don’t have a retail shop open to the public. However, all of our amazing products are available to order online, and you’re welcome to collect your order directly from our Basildon warehouse.
Unfortunately not. We’re constantly adding new scents, so it would be very difficult—and costly—to keep a printed catalogue up to date. You can always browse our full, current range of products on our website.
