Frequently asked questions.


From Monday to Friday (excluding bank holidays), we aim to despatch all orders ordered before 9am the same day but this can be delayed during busy periods.

Shipping is currently free on all UK orders.

All orders are dispatched on a 24 hour service.

When we despatch your order you will be sent an email confirmation including tracking details where applicable.

Though rare, your order may be delayed if we are out of stock of a particular item, if this is the case we will notify you the same day.

We accept paypal and braintree as payment methods.

Payment Methods

We are happy to take payments by credit or debit card, paypal, bank transfer, or cheque. Please make cheques payable to Essex E liquid LTD and ensure that you enclose your order number or details of your requirements and also your full name, address and contact phone number.